in cancellation cases
Cancellation lunches / Gala Dinner
Cancellation have to be sent in writing to Convention Team Lucerne AG before January 17, 2018. After this date there will be no refund for paid social events.
Cancellation Hotel Accommodation
Cancellations must be announced in writing to Convention Team Lucerne AG at least 5 days before planned arrival. Failure to do so entitles the Hotel to charge for one night.
Please announce late arrival (after 6pm) in advance also directly to the Hotel.